PRE-LAUNCH SUPPORT PAGE DRAFT

HELP / 02

We’re here to help.

For Broadcasters account, profile, microphone, or live-room questions, email the developer.

MONITORED SUPPORT EMAILmacdermott.jacob@gmail.comOpen a support email

What to include

Tell us what you were trying to do, your Broadcasters username, your device model, and app version. Please do not send your password, sign-in codes, or private audio files. If reporting a safety concern, include the username and a short description of what happened.

Microphone permission

Broadcasters asks for microphone permission when you turn on the microphone control. If you previously denied it, open your device’s Settings, find Broadcasters, and enable Microphone. The app needs microphone permission to send your voice during a broadcast; the local level meter can also use the microphone on your device.

Live audio availability

Live broadcasting and listening need the production audio service and token API to be deployed. Those services are not yet configured, so live rooms may not connect in the current pre-release build.

Report or block someone

Use the in-app report and block controls when available. Reports are stored for the app operator to review. The staffing and response process for reviewing reports is still being finalized before release.

Delete your account

You can delete an account under Settings in the app, or request deletion without the app from our account deletion page.